Shipping conditions

Shipping conditions

Play Extensions S.L. Make shipments exclusively within the Peninsula and Balearic Islands through the MRW transport agency. The estimated delivery deadlines are 24 to 48 working hours from the departure of the order of our stores.

Shipping rates:

• Shipping to Peninsula: 4,95€
• Shipping to the Balearic Islands: 10,00€
• Free shipping to peninsula from € 100
• No shipments are made to the Canary Islands, Ceuta or Melilla.

Shipping conditions for bank transfer payments:
For orders paid by bank transfer, the shipment will be processed once the payment has been received and confirmed in our account. From that moment on, the order will be prepared and sent from our stores, and the client will receive it within a period of 24 to 48 working hours.

Additional information:

• Orders made on weekends or holidays will be processed the next working day.
• In case a problem arises with the shipping address provided or any incidence with the payment, we will contact the client to solve it as soon as possible.
• Transport expenses will not be reimbursed in case of returns, except in specific situations stipulated by law.

For more information about our shipping and payment conditions, you can contact our customer service per email or by phone at 913 447 704